"Fair prices prompt service! They had The blinker directional rear light that I needed and I didn’t wanna pay top dollar at Harley and they had one that was Identical… Couldn’t be happier!"
"Ordered my part, came on time and fit as they said it would. "
"ordered lower fairing extensions.
site said it fit my bike. not true.
trying to make them work. "
"Very quick and on time. Would strongly recommend "
"I'm happy with the service. I received what I had expected."
"I ordered engine and bag guards for my Heritage and were delivered toot sweet! I was completely blown away. I had a question about the bag relocation bracket, and JP Cycles answered it quickly, and even sent me a link to the installation instructions for everything. Of course everything is installed on my bike and I'm completely satisfied with the quality and fit. I'm ordering something else right now."
"I ordered a new engine guard for my 2003 Harley Classic. The guard was perfect (going from chrome to black) and looks great on the bike. The reason I am giving a 4 star rating is that it appears the item was obviously returned before it was shipped to me. I could see the original packaging had the box stapled and none of the staples were secure. The item was supposed to come with mounting hardware but none were in the box. I called to see if I could have the 3 bolts and a couple of nuts sent out. I called J&P advised they could not do that and the entire part had to be returned and then they would send out another. As I had already taken the original one off and did not feel like dealing with the hassle of taking it back I reused the original hardware. I wish I had the new hardware but as the age of the bike I will deal with the older tarnished hardware. Still wish they would send the new hardware though. "
"I’ve always had great service."
"Delivery of the correct item and right on time!"
"Seat came quick with no hiccups
"
"Order came in quickly and accurately. A large selection for my bike and lets me knkw if it will fit my particular year and model before i buy it.Will be ordering more goodies from J&P for my ride."
"Had no problems . Received item in a good time frame"
"All good thanks for the prompt service "
"Ordered 6 quarts of oil only 5 were sent. Informed J&P via email and received a reply within a day from Connie - a couple days later missing quart arrived. Awesome!"
"Website easy to use, easy to find parts for your bike. Checkout was easy and smooth. Quick shipping. Prices were comparable with everyone else, but go with the business that’s been around a long time and has the reputation "
A rep from J&P Cycles, JPCyclesKE, has responded:
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”