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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-04-24

Fast

"Fast and perfect fit. Very happy!!"

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Verified
5/5

2022-04-24

Great customer service

" I am happy with the service I received. I will be ordering more stuff"

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Verified
4/5

2022-04-24

J&P

"J&P cycles has never let me down , however on this last order the company they do business with , well I'm still waiting on my parts !"

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Verified
1/5

2022-04-24

Poor Customer Service

"I placed an order and within 10 mins, determined I ordered the wrong part. I immediately called customer service and was told, they could not stop the order. So shipping to and from the locations was paid for by JP. Sad, because I will not order again. JP **** my money, (although it was only about $60.00) and did not have enough controls in place to avoid stopping an order before it shipped. I paid the same price in Phoenix for the right part and didn’t have to wait. So why go back to JP? I won’t."

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Rep reply posted 2022-04-25
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions from our customers. Our customers insight lets us know what is working and what isn’t. We are always looking to improve our customers shopping experience. J&P Cycles is committed to bringing our riders the best customer service and a vast array of options of parts and gear for all of your riding needs. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-24

Happy As Always

"Right part every time and in just a few days"

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Verified
5/5

2022-04-24

Great service

"Quick and helpful thank you"

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Verified
5/5

2022-04-24

As Promised

"The correct product, was delivered 9n time. Thanks."

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Verified
5/5

2022-04-24

Excellent

"Ordered a helmet and received it in a timely manor. Helmet large was to small. Called customer service and the person I talked to was vary helpful. They go out of there way to help the coatomer I highly recommend this site and I will use them again. "

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Verified
5/5

2022-04-24

order summary

"Ordering from J&P Cycles was great. I got help with the item I needed, from a representitive who was very professional and knowledgeable about the products.
Everything 5 star!!!
"

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Verified
5/5

2022-04-24

Excellent transaction

"Fast shipping Excellent product"


Verified
5/5

2022-04-24

J&P rocks!

"After 30 yes of not riding, I made the life change to start it up again. Amazon was horrible with their sizing directions but then I found J&P. Everything was as advertised, fit perfectly and was shipped fast. Also, everything was very reasonable. I didn’t break the bank. Can’t say enough about them. Thank you for making things a whole lot easier."

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Verified
5/5

2022-04-24

Great Experience

"Can't say enough. Easy ordering, fast delivery, item as described. What else do you need? Highly recommend "

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Verified
4/5

2022-04-24

T Shirts Buying Experience

"Shirts were a bit pricey but arrived ahead of the scheduled delivery date so that was nice."

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Verified
5/5

2022-04-24

Excellent

"Excellent product, great price, and fast shipping "

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Verified
5/5

2022-04-24

From order to installed in 3 days!

"Easy order process and fast delivery "

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