"One order, five items, four separate packages, three separate deliver days. Not what I expected from one single order. It got here when I needed it, just not in the way I would have expected. Small print? "
"Very easy to use and very good service "
"Fair price, excellent product, fast shipping... thanks. "
"Despite all the bad reviews regarding their shipping, I have never had an issue with J&P cycles. They carry a great selection of products and everything I order shows up to my door in 2 or 3 days. Their customer service is slow, but honestly customer service isn’t that great anywhere now a days. Over all pleased and will continue to shop on J&P cycles. "
"fast, exactly what i looked at online i got"
"I am extremely satisfied with the expedient shipping, although I was fairly certain that I ordered matte black not gloss black. However, I do love the helmet. And, the price was great!"
“Thank you for taking the time and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions from our customers. Our customers insight lets us know what is working and what isn’t. We are always looking to improve our customers shopping experience. J&P Cycles is committed to bringing our riders the best customer service and a vast array of options of parts and gear for all of your riding needs. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"The price wasn’t bad but it was my first purchase and it said I could get 10% my first purchase but when I tried it says I can’t use it for what I am purchasing. What’s the sense of sending it if you can’t use it"
“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"Have ordered several items from them, great service, fast shipping. Favorite place to order my parts."
"I ordered the La Pera Bare Bones seat for my '07 Sportster Low. The seat is much more comfortable than you would think and it looks great. I'm keeping my Mustang solo seat that I also bought from J&P for longer rides.
Really fast shipping and the best in customer service. "
"Turn around from order to delivery was very fast especially given it was international to New Zealand. Bars look good, perhaps a tad wide but quality was high and I'm very happy"
"Excellent experience with JP"
"Everything priced great and delivered promptly!"
"I was told the suspension would fit my bike via the website. Turns out front and rear did not fit. I returned only to find out the parts I needed were on back orders"
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"I bought a windshield online and they sent a seat.......still waiting on the windshield."
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"Easy ordering and fast shipping."
A rep from J&P Cycles, JPCyclesKE, has responded:
“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”