"Had parts next day. Very haopy"
"I ordered a set of saddle bag support bars and when I received them they had two left hand side bars.So I called them and they said they would ship me a new set and they said they were sorry.So the second set was good."
"Arrived in a timely manner and fit as it said. I will be ordering more stuff through them for the rest of the bike's I picked up over winter."
"Amazing as always friend "
"Came fast. Needed a tire ordered it came quick riding agian!!"
"no issues. pipes came in good condition and im super excited to put them on."
"Really fast shipping great price "
"Received all parts. Happy with everything!"
"2nd order indicated in stock but I was later emailed it was in backorder 10-14 days."
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"I buy a fair amount of stuff from J&P and always top notch. "
"Arrived in just a few days as promised and at a great price "
"Bought Metzler tires. JP's prices were the best. Both tires arrived in a few days. I ordered a 260 for the rear, but returned it because the Metzler wasn't as wide as my previous tire/brand. The return was easy and near effortless. "
"I ordered a set of handlebars and they fit perfect, service was quick and punctual"
"I’m looking to replace a 15-year-old helmet and I think they helped me about as much as they could be in Sunday and they’re either swamped or they don’t have enough people to answer the phone probably not their fault"
“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"Fantastic support team handled my inquiry expeditiously with immediate results.
Thank you! "
A rep from J&P Cycles, JPCyclesKE, has responded:
“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”