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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-04-02

Awesome

"Everything was exactly as described. Shipping was pretty quick. "

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Verified
5/5

2022-04-02

Worked perfectly

"Very quick fair price easy web site"

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Verified
5/5

2022-04-02

Love it!!

"Exactly what I wanted and fast shipping too!! Thanks"

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Verified
5/5

2022-04-02

"Thank you very much for the quick delivery to Australia"

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Verified
1/5

2022-04-02

Not a option for no stars

"I was sent the wrong parts twice miss packaged I called customer service several times they keep telling me they will call back and I have yet heard from the three days later 200$ in the hole still no call or corrected my order"


Rep reply posted 2022-04-15
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-02

Easy

"Had the part i needed and arrived on time"

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Verified
5/5

2022-04-02

J & P always delivers!

"Thanks for the top quality products. Highly recommend!"

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Verified
4/5

2022-04-02

Quick and what was advertised

"Arrived in a timely manner "

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Verified
5/5

2022-04-02

Fast delivery

"Everytime I order from J&P I have a great experience. This time I got a battery, arrived a day early. Put my on the road that much quicker. "

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Verified
3/5

2022-04-02

Lacking

"Parts ordered. Showed in stock, butvam waiting. Waiting. Waiting... growing impatient. Called customer service and got the "just received the order" story. Why show the part "in stock" if you have to have it ordered???
"

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Rep reply posted 2022-04-15
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-02

Best

"Great explanation of products and timely delivery"


Verified
5/5

2022-04-02

Excellent help

"The customer service rep went out of his way to help me return and receive the part I needed. He also confirmed by the trouble he had in locating the correct part that some needs to address the way throttle cables are listed on the website catalog. Throttle and idle cables would be easier to pair up if they were offered in a matched set option listing "

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Verified
5/5

2022-04-01

Never a problem

"Everything I buy is always shows up on time and in perfect condition never any issues "

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Verified
5/5

2022-04-01

The Best

"J and P Cycles is the best after market business i have ever dealt with. Customer service is great,
shipping is fast and always correct. This company is unreal, best you will ever deal with. Returns are
always welcome and hassle free something very important to me. Thank you J an P i hope you stick
around for a long time.
"

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Verified
5/5

2022-04-01

100%

"Delivered when they say they're gonna deliver"

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