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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-04-01

Good Experience

"Quick delivery. Products were exactly what I need to get my bike back on the road. "

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Verified
5/5

2022-04-01

business as usual

"everything was perfect, shipping, time and price. "

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Verified
5/5

2022-04-01

Handlebar

"The 1" diameter handlebar arrived fast, was pack very well to prevent damage and was as described, "

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Verified
5/5

2022-04-01

Great

"On time and great parts will definitely order again "

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Verified
5/5

2022-04-01

S&G Custom RideZ

"Excellent service and products "

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Verified
1/5

2022-04-01

Still Waiting

"2 weeks and my order still hasn’t shipped. Would have been nice to know I would be waiting for over a month to receive my purchase. "

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Rep reply posted 2022-04-15
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-01

Prompt

"The items were as advertised and were delivered quickly."

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Verified
5/5

2022-04-01

J&P Cycles Anamosa store

"Excellent service...Shout out to Lurch...very very helpful....Prompt attention...fast shipping..and excellent value pricing...Doug Jones"

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Verified
4/5

2022-04-01

"Reasonable delivery time and shipping costs. Packaging needs to be improved as it was damaged on arrival but product was ok "


Verified
5/5

2022-04-01

J&P cycles is ALWAYS top notch

"It's always a great experience "

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Verified
5/5

2022-04-01

New rear tire purchase

"Price was awesome. It was easy to find what I was looking for and it arrived on time."

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Verified
4/5

2022-04-01

Awsome

"Received my order best prices yet"

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Verified
5/5

2022-04-01

Return

"You handled my helmet return with ease."

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Verified
5/5

2022-04-01

Fast shipping, product looks good!

"Quick on shipping, product looks great. Haven’t installed yet but it’s just what I was looking for."

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Verified
5/5

2022-04-01

Great service

"Great service, delivered on time."

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