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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
4/5

2022-04-01

Starter relay

"Could have gotten it cheaper at my local Motorcycle shops in Toledo Ohio but wasn't able to get out the day I decided to purchase it.. Over all it was a okay experience "

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Verified
5/5

2022-04-01

The taillight

"It got here fast . I feel that the box was too big but it was packed well and it was nicer than expected!"

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Verified
5/5

2022-04-01

Great Customer Service!

"I wasn't able to find exactly what I was looking for so I hit the chat button and an actual live person helped me locate my search. I was given a direct link and able to make my purchase instantly. Not to mention it was midnight at that. "


Verified
5/5

2022-04-01

Pet carrier

"Great product, fast shipping!"

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Verified
5/5

2022-04-01

Great Buying Experience

"I got the tire I needed at a lower price than your competitors plus free shipping! The whole transaction process was quick and easy! I would definitely do business with your company again!"

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Verified
5/5

2022-04-01

Jp cycles delivery

"Excellent delivery arrival and estimate on time came packed as I was told and came in the allotted time I was told would but from again and will tell friends about them "

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Verified
4/5

2022-04-01

Good products...ship time was quite long

"Bought a hogworx led headlight and its way brighter than my old halogen. Would have been nice if it would have shipped a lot closer to when I ordered it"

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Verified
5/5

2022-04-01

Life time customer now!

"Great product, fit perfectly, delivered quick.."

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Verified
5/5

2022-04-01

Great service

"Great prices fast and easy shipping "

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Verified
5/5

2022-03-31

Great Experience for the first purchase

"My husband loves it. You folks are awesome, and our product was delivered earlier than expected."

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Verified
5/5

2022-03-31

Great service!

"Fast service! Easy. Always!"

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Verified
5/5

2022-03-31

Great Company

"Awesome customer service and super fast shipping. "

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Verified
1/5

2022-03-31

Called to cancel an order placed 30 min before

"Tried to call and cancel. It had been an hr since I ordered. They said nothing they could do and shipped it three days later."

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Rep reply posted 2022-04-18
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-03-31

New tires, voltage regulator and headlight plug

"J & P cycles always has what I need, and always gets it to me fast."

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Verified
5/5

2022-03-31

Super quick shipping

"I was very pleased with the speed of the shipping. Ordered one morning and it was there the next day by lunch! Very pleased"