"Excellent service fast shipping "
"It's been 2 weeks since I started ordering for my Shovel rebuild. Still don't have all the parts from that order. No updates or information on J&P and they haven't reached out to me. I ordered 4 days later, same deal, only some of the parts are here and no details on the other stuff in my order. I don't know what's going on there but it's been a few months since I've ordered and I never had an issue before, I used to get stuff really fast. Disappointed right now with J&P. I've bought a ton from them over that last few years."
"J&P made it possible for me to have my 2007 Road King Classic's rear spoke wheel replaced. Harley Davidson had a back order until August. "
"Excellent windshield. Good Quality.
Trickiest part was installing the vent…windshield itself was a breeze to mount.
Fast shipping, well packed, Couldn’t be more pleased.
Thank You "
"Good experience as usual. Been using you guys for years."
"Ordered on Sunday & by Tuesday the order hadn't been filled yet so I cancelled. If didn't have the product they should have said that,but just gave me the run around no thanks"
“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"J&P had what I needed and sent it quickly. Helped with a project saving me time and money. Thanks "
"All Good. No problem with this experience, Thank You."
"Ordered a product that was in stock and shipped to Canada. I had my order in my hand within 10 days. Only issues was tracking. Didn't update for 5 days so I wasn't sure it had shipped out. I contacted customer support and they explained the problem is with USPS and Canada Post. But it did update and I got my order."
"I was very happy with J&P Cycles. The tires and other things ordered were perfect and exactly shipping. Thank you very much"
"Haven’t received item yet"
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"Ordered two items - received 1 of 2.
"
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"The quality was as stated and I'm very satisfied with the product and service. "
"Have what I need for my old Harley, and gets them to me quickly. I live in a rural area, and delivery time is important to me."
"Was hesitant about ordering from J&P since it's changed hands. I've heard a lot of nightmare stories.. but they were the only ones that had what I wanted in stock, so I took the chance and ordered a few Items. Was pleasantly surprised when they came through with my parts, and shipped a lot faster than I expected. I hadn't used J&P for close to 10 yrs, but I will again start using them. Very satisfied "
A rep from J&P Cycles, JPCyclesKE, has responded:
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”