"Order many parts and never a problem. And tech support for older shovels was very helpful."
"The shipment of the oil filters I ordered came relatively fast. The second part of my order was running longer. I called J&P to check one late part. The person I spoke to was very friendly and helpful. I didn't know why they didn't just ship both items together, unless the part was on a back order. Overall I had a good experience with this company.
"
"I ordered this battery and it shipped right away and was very easy to install. Great battery and great customer service."
"Be prepared to pay addition import fees and taxes at the border on top of shipping fees. I ordered a seat and shocks and had to pay an additional $100 to bring it into Canada. "
"Always prompt quick delivery "
"Great product! Excellent customer service"
"Painless and fast shipping"
"Good product with fast service. Will buy from them again."
"When I took the tire to the dealer for mounting, the service mgr. told me that the tire was manufactured in 2018 and refused to mount it. It's on its way back to JP Cycles, return shipping paid for by me. The least JP Cycles can do is pay the return shipping."
"Easy to use site and always a great value. Prices are usually the lowest and, with quick shipping, is my go to store for parts and accessories. "
"Ordered riding shoe online. Arrived on time. However, need to exchange for larger size. Return and reorder were easy. "
"got the tires I needed and fast free shipping"
"Received just as stated. Thanks"
"Good value and fast shipping."
"Very fast service. Always trust this company for all my parts"
A rep from J&P Cycles, JPCyclesKE, has responded:
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”