"Ordered 2 tires for my 01 FXDWG "ELCHPO" from J&P Cycles. My only complaint is I ordered front and back O.E.M. Harley Davidson Dunlop tires at the same time, but they arrived 3 days apart from one and another. Had to use 2 different tracking numbers. This was not disclosed before hand. So I am watching the tracking and only 1 of the 2 tires show up on deliver day. "WTF?" "RIGHT". On the positive side the Tires are AS NEW O.E.M.s and almost 100$ cheaper then the Harley Shop! CHOPS & ELCHPO FROM INDIANA "
"Had questions and actually spoke with a human pretty quickly when I called!"
"I use J&P for most every thing Harley. In time where tires are hard to come by, they still come in fast and had in stock. "
"Great customer service and amazing products! One of my main go tos! "
"I placed an order of 4 items. The shipper only delivered 3 stating the address was insufficient on one of them. The JP customer service Alexander could see in the tracking the shipper was returning the item so he sent a new one out. Great proactive solution. Thanks for giving your reps the autonomy to solve problems. I am a customer for life."
"Perfect fit. Exactly what I wanted at a fair price. 2-day delivery. Very pleased. "
"Received order with no problems."
"Love them. Will always buy from them"
"Great service and fast shipping. Really appreciate it!
Thank you! "
"They haven’t shipped any yet "
"Great place to buy parts and accessories "
"It was a good experience and fast delivery "
"So I guess so tired that I need it for my Harley they didn’t have in stock so I guess it defaulted to the very first choice which was way wrong, so they just sent me the wrong Tire and I don’t want it to say it’s really hard to navigate so I would probably just not go there"
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"Great service, great price, and great delivery time."
"Placed my order online and it was received in less than 48 hrs!!"
A rep from J&P Cycles, JPCyclesKE, has responded:
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”