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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-03-30

Easy to browse, prompt service.

"First time with this supplier. J & P seemed to have the items I was looking for and some others i wasn't, so I bought them anyway. Good prices and good delivery."

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Verified
5/5

2022-03-30

Very happy

"Everything came in a timely matter,very happy I will be back thank you"

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Verified
5/5

2022-03-30

very satisfied

"bags were as expected
quality
"

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Verified
5/5

2022-03-30

Parts

"Great service and delivery "

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Verified
5/5

2022-03-30

Rain suit

"Bought a rain suit fits perfectly and well made looking forward to wearing it if need be, quick delivery and great quality material, I definitely will recommend J&P cycles to anyone who asks!! Great job guys and gals "

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Verified
5/5

2022-03-30

Perfect fit

"The item was perfect and was a perfect fit"

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Verified
5/5

2022-03-30

Clutch

"Merci beaucoup le produit est parfait et le délai de livraison les aussi."

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Verified
5/5

2022-03-30

"Fast and reliable service"

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Verified
2/5

2016-11-19

Late as always

"The shipping has been the worse I have ever seen. The parts was to be shipped in one to three days it takes twice as long. Been like this about a year now in every order, when it was finally shipped I didn't receive any emails telling me so"


Rep reply posted 2022-03-03
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-03-30

Excellent guys thanks

"Definitely get more items from J@P top products, delivery with in two weeks "


Verified
5/5

2022-03-30

Superb

"I have ordered quite a few things over the years. I have never had a problem.
5 star..
"


Verified
5/5

2022-03-30

Great and fast service

"Bought new battery for my bike. Jp cycles delivered battery fast. Fastest delivery I've had for parts from anyone. "

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Verified
5/5

2022-03-30

Always delivers the product

"Having ordered bike parts from J&P numerous times they have always came through with the correct product . "

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Verified
1/5

2022-03-30

1 item still not shipped

"Told me to order from the warehouse "


Rep reply posted 2022-03-31
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-03-30

Great

"Got my orders right and shipped fast"

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