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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-03-22

New battery

"Happy with purchase, thank you "

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Verified
5/5

2022-03-22

No Issues

"The items I received after purchase were correct and undamaged. "

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Verified
5/5

2022-03-22

Pingle all electric shifter

"What a great product that has many applications, but as a disabled rider with diminished use of clutch hand and shifter foot this is fantastic and welcome relief which allows for shifting with a push of a button. allowing for a longer time on the road. Product installs easily while maintaining use of hand and foot controls in regular application.
JP Cycles was great with pricing and timely shipping!
"

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Verified
5/5

2022-03-22

I’ve been with you since the 70’s..you always have what I need and can’t get here. Larry

"Mahalo for your great service "

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Verified
5/5

2022-03-22

The reviews are true

"Always a little Leary about buying after market parts , but after reading the positive reviews, I bought the voltage regulator for my 2003 flthcui. It works. Followed up with a 400 mile trip, still good. I’ll buy from them again. "

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Verified
2/5

2022-03-22

Still has not shipped

"Item said "Ships in 1 - 2 days". Been over two weeks, still not shipped."


Rep reply posted 2022-03-24
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-03-22

Fast shipping and great price

"Ordered a front tire for my shadow on Monday and it was at home waiting for me on Tuesday. "

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Verified
5/5

2022-03-22

Fast service

"Thanks for the excellent service, and fast shipping."

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Verified
2/5

2022-03-22

Still waiting

"Item was listed as in stock. Ordered march 7th still hasn’t shipped. J&P order status page says waiting on manufacturer/vendor. No communication from J&P"

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Rep reply posted 2022-03-22
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-03-22

delivered as promised

"product was delivered expediently and works as designed"

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Verified
5/5

2022-03-22

I'll be back

"Quick delivery, goods as promised, great clearance price"

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Verified
5/5

2022-03-22

Excellent service

"Parts described as promised and delivered in a timely fashion. "

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Verified
5/5

2022-03-22

Excellent

"Product , order process , delivery all spot on "

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Verified
5/5

2022-03-22

Perfect

"Always arrives on time....and is always what I had ordered..."

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Verified
3/5

2022-03-22

Less satisfied as the years go on.

"I've owned the same HD for 25 years and helped my kids build their own I used to purchase regularly from J&P but less as the years go on. While J&P offers quick shipping, their prices are not the best and their website is absolutely horrible. Admittedly, I would buy more from J&P, but I can't ever find what I'm looking for unless it appears in the Google search. I use my Android phone for all my on line purchases, so maybe it's that. "

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Rep reply posted 2022-03-24
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.