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Product & services pricing
4.21/5
Chance of future purchase:
4.07/5
Shipping & packaging:
3.73/5
Customer service:
3.78/5
Return/Replacement policy:
3.64/5

Verified
5/5

2015-06-12

"Been with AT&T for 9 years no problems"


Verified
2/5

2015-06-12

"Shipping could have been a lot quicker."


Rep reply posted 2015-06-14
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your patience. We apologize that we did not meet your expectations for delivery. We try to get orders out as efficiently as possible to meet our 7-10 business days quote. To provide you with more options to get your order sooner, we do offer 3-day, 2-day, and next-day shipments.”


Verified
3/5

2015-06-12

"The items took too long to arrive and I should of notified earlier if the items are not in stock. I would of purchased from else where."


Verified
5/5

2015-06-12

"I especially like how JP Cycles handled an item that is on back order."


Verified
5/5

2015-06-12

"Order arrived quickly and I got exactly what I asked for."


Verified
5/5

2015-06-12

"My order was missing an item. The customer service agent, Rachael , resolved it quickly and even overnighter the item to me."


Verified
4/5

2015-06-12

"Delivery was on time, and order was good quality. But one part wasn't as described by J&P Cycles website, so I sent their customer service an email. I received a "canned" response that they acknowledged my email and would contact me in 24hrs.....that was 5 days ago. I even resent the email (on day 3), and have yet to get a response."


Verified
4/5

2015-06-12

"I was able to find the product I wanted, fine tune it to my needs... I'll get back with more information when road tested on my next trip..."


Verified
5/5

2015-06-11

"The items I purchased were competitively priced and I got them two days before they were expected. They were easy to install and look great on my Honda Shadow Aero."


Verified
5/5

2015-06-11

"Very fast delivery. No issues."


Verified
5/5

2015-06-11

"Delivery was quick. Items purchased were as ordered without need for return. Job well done...........
Will be doing business again in the near future.
"


Verified
5/5

2015-06-11

"Ordered from you guys multiple times. Good service
"


Verified
1/5

2015-06-11

"wasn't the right size maybe I messed up but none the less im not happy"


Rep reply posted 2015-06-14
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-06-11

"Very faster seller. Recommended"


Verified
5/5

2015-06-11

"Fast friendly service couldn't ask for any better! Thank you so very much j&p cycles!"