"As always, excellent service from J&P! Fast, accurate, and high quality...
"
"Helpfull Costomer Service and quick deliverly"
"Everything arrived sooner than expected! I love my headbands, they are the only ones that stay put under my helmet. Won't shop anywhere else!"
"The product was fine . It took over a week to receive product."
"Awesome experience as always when dealing with J & P Cycles!"
"Excellent customer service representatives. Quick delivery. Not completely satisfied because parts ordered as compatible apparently were not, maybe manufactured not quite to spec? Tried to make it work using tools on hand. Had to "eat" the part and reorder."
"Fast Shipping. Good price. Very Satisfied. Will order again for sure."
"The hog tunes amp went bad after 3 days installed. I sent it back ups. Yesterday. I had to pay to ship it back. The mustang seat I got few months ago is great. - not sure why the amp went bad. "
"Quick, quality and consistent service! "
"Thank you very much for the prompt service. I ordered a seat for my bike from you guys, and upon arrival after inspecting the seat, i observed a small tear in the seat from shipping. I called customer service who was very helpful and talked me through the return process. Excellent customer service, would highly recommend J&P Cycles. Keep up the good work guys...look forward to many years of great business together."
"Tire quickly delivered nice tires good price "
"Great! Parts delivered on time and fit perfectly! Keep it up!"
"Items ordered have always been in stock and shipped promptly which is always great. Packaging has been satisfactory with liquids normally in a plastic bag in case of leaking. "
"Response time. Great. Delivery great. Billing sucked. They took the money out... I was unaware it was put back... Then I spent more money without seeing it was. Then the took the money for all three parts separately... So I now have three overdraft fees for one purchase"
"Parts look great! ThAnks!!"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”