ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.21/5
Chance of future purchase:
4.07/5
Shipping & packaging:
3.73/5
Customer service:
3.78/5
Return/Replacement policy:
3.64/5

Verified
5/5

2015-06-11

"Fast, efficient and reasonable freight charges. Thanks"


Verified
5/5

2015-06-11

"On time delivery , great price , j&p cycles Rock !!!"


Verified
5/5

2015-06-11

"Did not have to wait long for delivery. Thank you !"


Verified
5/5

2015-06-11

"Quick ship and delivery of the order"


dc6
Verified
5/5

2015-06-11

"Been ordering from JP for years and always good stuff for a good price A+"


Verified
4/5

2015-06-11

"I was shorted on my original order, however, I e mailed them on a weekend evening and got a reply that same night. They are sending me what they missed to make it right. I will do business with J&P again, good group of guys, you can tell they believe in what they do! "


Verified
5/5

2015-06-10

"Parts came quickly no problems installing .Wish i got the chrome one !!
"


Verified
4/5

2015-06-10

"they did a very good job of taking care of me and very fast"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-06-10

"Excellent service. Would highly recommend."


Verified
5/5

2015-06-10

"item was just as described and arrived ahead of the stated delivery date!"


Verified
5/5

2015-06-10

"Excellent experience fast delivery"


Verified
2/5

2015-06-10

"Low quality product. Concern about strength and durability."


Rep reply posted 2015-06-11
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
2/5

2015-06-10

"Overall poor quality upholstery on seat and sissy bar pad. Poor quality chrome on side plates, slag from weld all over part. Then they want to charge to return products. "


Verified
5/5

2015-06-10

"Got exactly the product I needed and ordered."


Verified
5/5

2015-06-10

"I liked the fast shipping, and prices. It was a little hard to navigate for parts thought"