"It's difficult to imagine not being able to make any modification to an order once it is placed. Even in "processing" it's as if it was set in stone. Was very difficult to deal with this fact considering customer service isn't even able to provide you with any sort of service other then to say they can't do anything for you. Some service. "
"I ordered a arlen ness deep cut ignition cover twice and J & P Cycle still can't get it right. Very dissatisfied with my most recent order. "
"Item was exactly as I wanted. Received it quickly too."
"Part came before I expected. In a few days. You will always have my business.
Thank you,
"
"Everything as it should be. Thanks"
"Got here quick and looks awesome
"
"Was suppose to receive my part on June 5th...haven't seen it yet."
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Good product and fast shipping"
"The head bolt covers were too big even though they were suppose to fit mine RK. I will now have to re-package them and mail them back. "
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Items exactly as described fast shipping, used the help messaging to ask specific questions and got a definitive answer."
"always ships next day.
very pleased"
"Great selection and fast ,free shipping"
"JP always dealers what they say they will. I deal with HD shops and get wrong parts. Never had that issue with JP"
"Have done business with in the past and had excellent service. Thank you J&P."
"ive always had good dealings with j&p"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”