"average shipping time. But item arrived as expected....new."
"The parts were correct and they came quickly, but there wasn't anything in the catalog or online that gave the country of origin, that may have changed my selection. Also, one item I ordered had little pieces, very small, and the box it came in wasn't sealed so all the parts and pieces were loose in the packing box, I don't know how they didn't fall out of the packing box, it was sheer luck that everything was there."
"The sizing was all over the map with the shirts - some of the lrg shirts were really small and one lrg was quite big.
The belt had a broken piece - one of the crosses was not fastened."
"Everything okay in good order
Thanks"
"product was exactly what I ordered and arrived in a timely manner I was very satisfied"
"Unbelievably quick. I didn't pay for express shipping and still got it in 2 days!"
"Got my parts fast, and they were the right parts. I have ordered a lot of parts for my Shovelhead, since the Harley Dealer no longer carries parts for it."
"Excellent service. Items received on time and in perfect condition. Everything fits perfectly on the bike."
"Awesome customer service, speedy delivery! thank you so much."
"The quality is everything I expected. Now if I had just put the starter drive and starter in before I got my new clutch all adjusted up..."
"Shipped fairly quickly. For some things they are a pricy option, but the site is really easy to use compared to others."
"Item as described and fast shipping. Installation for a HD Road King more difficult than installation guide started, but that's not a J&P issue. Hoping more Road King users add comments on installing the bullet fx. Very satisfied with J&P and plan more purchases with them. "
"Great overall experience."
"Wasn't very happy bought amber spot lights for my harley they came with yellow spray paint on them one was darker than the other and one had a piece of hair dried on it "
"Quick delivery. Couldn't find this part anywhere else. "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”