"No backorder or delivery date. Was told product would ship in 4-6 weeks. I should cancel the order and buy a battery locally.
Dead battery= no riding."
"It's a shame you could only provide for a five-star rating. My package arrived just two days after I ordered it. Also, the price was unbeatable! The dealer tried to match it, but couldn't. I will recommend J&P Cycles to my friends! "
"Ordered from them many times never a problem."
"Exactly what i ordered and shipping was fast. I ordered the same set of brackets from another site and they sent me the wrong model brackets that didnt fit my bike but they said they would. So its nice to order parts that fit without the guess work."
"Never had a n issue with any orders and this time the customer service rep. was great in helping me find the exact fit part for my bike."
"Quick delivery to the UK too."
"Still waiting on part of my order."
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"good speedy service have bought from before and surly will again...............paul"
"They had exactly what I was looking for at a very reasonable price. Very fast shipping also. "
"Great experience fast and timely manner"
"I ordered a part and they sent the wrong one. The. I returned the wrong part for the correct one and the shipped another wrong part. Luckily I caught the second error and was able to all them and correct it before I shipped. Now, the day after that correction, they still haven't shipped my part. I don't think I will be ordering from JPCycles in the future. "
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"It's been 11 days since the order was placed. I still haven't been notified that the product shipped. It's a very common product that works on all bikes... Oil. I'm going to buy this locally from now on."
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Excellent service. My exhaust was delivered In a couple days of ordering."
"Everything went as expected and I'm very happy with the product. "
"Very good products and fast delivery "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”