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Product & services pricing
4.24/5
Chance of future purchase:
4.09/5
Shipping & packaging:
3.80/5
Customer service:
3.81/5
Return/Replacement policy:
3.63/5

Verified
5/5

2015-06-08

"very happy will be ordering from you again"


Verified
5/5

2015-06-08

"Exactly what I ordered, great price and fast delivery. Excellent combination!!!"


Verified
5/5

2015-06-08

"The best prices, fastest shipping and the best customer service anywhere"


Verified
5/5

2015-06-08

"Everything went real well"


Verified
1/5

2015-06-08

"Item was not as described. Second time it happened "


Rep reply posted 2015-06-09
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-06-08

"Excellent! Product works just as it was advertised. Easy to install & no issues. Arrived in a timely matter."


Verified
5/5

2015-06-08

"I have ordered quite a bit from J&P Cycles and the service is always excellent!"


Verified
4/5

2015-06-08

"The parts arrived quickly and were exactly what I had ordered. However, one of the lights had the front bezel unattached and it turns out, these lights, even though the computer gave this part number for my bike, will not replace the current turn signal lights because the wiring is different. So, I'll need to return them."


Verified
5/5

2015-06-08

"First overseas internet order for me. Excellent result. Thanks J&P Cycles."


Verified
5/5

2015-06-08

"I have always had the BEST service and products from J&P. I expect nothing less and have never been disappointed. I never expect to be. "


Verified
5/5

2015-06-08

"the vest was too tight and the girl at the store was more than happy to help me out. They are very nice and helpful"


Verified
5/5

2015-06-08

"J&P has always satisfied with great prices and prompt delivery. Highly recommend!"


Verified
5/5

2015-06-08

"Parts were exactly what I ordered and delivered ahead of schedule"


Verified
5/5

2015-06-08

"easy fast service, thank you."


Verified
2/5

2015-06-08

"shipping is slower that others and i am missing parts for an item even thou( Lock mounting system (on and off without tools) sold separately.) the part number listed goes nowhere "


Rep reply posted 2015-06-09
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”