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Product & services pricing
4.24/5
Chance of future purchase:
4.09/5
Shipping & packaging:
3.80/5
Customer service:
3.81/5
Return/Replacement policy:
3.63/5

Verified
5/5

2015-06-08

"Very satisfied with the service "


Verified
5/5

2015-06-08

"It was delivered very quickly...We were very pleased"


Verified
5/5

2015-06-08

"Order came very quickly and was just what I needed. "


Verified
5/5

2015-06-08

"Very pleased with the speed of which I received my items. Very knowledgeable staff and friendly service. Can't wait to install it all.
Thanks!
"


Verified
2/5

2015-06-08

"Order was placed on 05/29/15 and has not yet been shipped, thus, not yet received."


Verified
5/5

2015-06-08

"J&P Cycles customer service has been a great help in all of my purchases. Shipping to military APO is a big plus and I usually receive packages in 3 to 4 days even with me being stationed in Belgium. Thanks J&P.
"


Verified
5/5

2015-06-08

"I was given a quick correct answer to my inquiry.
Bob Meadows
"


Verified
2/5

2015-06-08

" They sold me a part they didn't have in stock without pointing that out to me and then refused to notify me of it's arrival so we could expedite the shipping at my expense. I complained with a second call and then they agreed to expedite it at my expense before it arrived to them, which is something they previously said they could not do.
I usually check to see if an item is in stock. I can't say for sure if I did this time, but I think they should point that out and be more flexible with negotiating a remedy.
During the first call they said they would not be able to arrange expedited shipping because they wouldn't be able to catch it in time before it shipped out and told me to check back periodically to catch it myself."Really"
All I asked them to do was to expedite the shipping when it was scheduled regular ground because they caused a delay, and I am willing to pay the difference.
"


Verified
5/5

2015-06-08

"Order was accurate and timley. "


Verified
4/5

2015-06-08

"A little hard to get around site."


Verified
4/5

2015-06-08

"The product arrived on time, The muffles did not fit quite right had to do more to make them fit the right way"


Verified
5/5

2015-06-08

"Quick shipping , well packed as always. Awesome quality products."


Verified
5/5

2015-06-08

"Easy ordering, very quick delivery"


Verified
1/5

2015-06-08

"Ordered a signal light mount .did not come with bolt to attach to bike.can't find one its a9mm bolt fine thread.cant buy one anywhere.it is a oddball thread .mount is totally useless.very upset wasted my money."


Verified
5/5

2015-06-08

"Parts come in right on time. Got the IronHorse ready just in time for a benefit ride! Gotta love the Iowa crew. Thanks again, Ike D.
"