ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.24/5
Chance of future purchase:
4.09/5
Shipping & packaging:
3.80/5
Customer service:
3.81/5
Return/Replacement policy:
3.63/5

Verified
5/5

2015-06-08

"Very satisfied with the service and from the help tech. Thanks"


Verified
5/5

2015-06-08

"Great looking part. Great fast shipping. A1 quality. Definitely will shop here again.thanks"


Verified
5/5

2015-06-08

"Very knowledgeable staff. Great service and delivery was very prompt. "


Verified
5/5

2015-06-08

"All product arived on time. All product fit correctly. A+"


Verified
4/5

2015-06-08

"All was good. Got package on time."


Verified
5/5

2015-06-08

"Have made couple orders purchases from here always satisfied."


Verified
5/5

2015-06-08

"Was kept well informed of the order and satisfied with parts!"


Verified
5/5

2015-06-08

"Fast shipping. If I wasn't so desperate to get my saddlebags back on my bike I could have saved a lot of money by waiting. Timing is truly everything, one week after I made my purchase, the item went on closeout (82% off)."


Verified
5/5

2015-06-08

"quick shipping, i hate having to wait for weeks for my order,but with Jpcycles i had it in less than a week"


Verified
5/5

2015-06-08

"Only way to get the parts and accessories for your every riding need, heading to Alaska mid June and I'm very confident in all my parts and accessories. Only way to roll. Gunner"


Verified
5/5

2015-06-08

"shipping was quick and easy."


Verified
5/5

2015-06-08

"I had just ran across ya'lls wed site ordered two shirts and I love them. I will be looking forward to ordering other stuff. got my package in no time.

Thank Ya'll so much!!!

Kelly from Louisiana
"


Verified
2/5

2015-06-08

"The catalog descriptions for the items were very poor. Two of the three patches (#725-111, 661-692) had no size given so it was a guess. One item appeared to be a vest extender (174-546) and ended up as just an accessory/snap for one end of the extender, even though the description said it was 5" in length. The quality of all items was good."


Rep reply posted 2015-06-08
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
4/5

2015-06-08

"Quick and timely delivery. Impressive.
Would prefer to get a call upon delivery to make sure someone Is there to actually receive the parcells without several attempts.
"


Verified
5/5

2015-06-08

"great product, perfect fit for application. Quick delivery. Could not find the product through local Harley dealer - "we don't carry that old stuff anymore" .... Keeping my old bike, guess J & P will be my parts source 1st choice. Thanks, Richard, North Carolina "