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Product & services pricing
4.22/5
Chance of future purchase:
4.08/5
Shipping & packaging:
3.77/5
Customer service:
3.81/5
Return/Replacement policy:
3.63/5

Verified
5/5

2015-06-01

"They had what I wanted, when I wanted it."


Verified
5/5

2015-06-01

"Exactly what I expected and on time"


Verified
5/5

2015-06-01

"very good all round del fast 5 star thank you"


Verified
2/5

2015-05-31

"Already spoke of this you guys questioning the shipping and billing address. Sorry I moved and work a job that requires 16 to 18 hours a days with very limited days off. Yes u got 3 day shipping on that order buy now I have no idea when I will actually be able to put the parts on my bike cause it will show up once I start working again."


Verified
5/5

2015-05-31

"very prompt getting parts to customer"


Verified
1/5

2015-05-31

"I pay to have my part next day air and they send them ground, never couldn't get a right answer from your tech and custumer dept, they did nothing to compensate for the mistake"


Rep reply posted 2015-06-02
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-05-31

"Thank-you I've always been happy with J&P. I have ordered wrong parts you take them back, all parts have been of good Quality and arrived in a timely manner and well packed. Couldn't be happier, that's why I'm a gold member. I might all so say your support has been vary good. Thanks again."


Verified
5/5

2015-05-31

"The retro air cleaner is just what my bike needed!"


Verified
5/5

2015-05-31

"I love J&P Cycles. I'll be buying all my motorcycle needs and accessories from them, they rock!!!!"


Verified
4/5

2015-05-31

"Hit wrong key. Should have been 5 star. I was very satisfied."


Verified
5/5

2015-05-31

"Easily found the kit I needed, fast checkout and it was shipped very fast. Got me back on the road quick."


Verified
5/5

2015-05-31

"Always great to deal with..never had an issue"


Verified
4/5

2015-05-31

"Delivery and product was perfect and in time. Received a code for a discount from chat. Didn't receive a discount"


Verified
5/5

2015-05-31

"my order was top notch-- will look forward to more business with them."


Verified
5/5

2015-05-31

"Loved everything we ordered "