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Product & services pricing
4.22/5
Chance of future purchase:
4.08/5
Shipping & packaging:
3.77/5
Customer service:
3.81/5
Return/Replacement policy:
3.63/5

Verified
5/5

2015-05-31

" Satisfied ship quick thank you will do business again "


Verified
5/5

2015-05-31

"Quick shipping fair price, will buy from again thanks Morris."


Verified
5/5

2015-05-31

"Delivered quickly and works perfect"


Verified
5/5

2015-05-31

"I have not had a bad experience and when I have spoke to csr, they were very good. Thank you. "


Verified
5/5

2015-05-31

"Always happy with j&p. Somethings not right, they take of it right away."


Verified
5/5

2015-05-31

"Delivery was quick and nothing damaged."


Verified
5/5

2015-05-31

"Very satisfied with J&P on line ordering and shipping and technical support. Will be ordering other items in the future. "


Verified
1/5

2015-05-31

"Wrong fitment for brake and clutch levers. The original levers are thicker compared to the Smooth Chrome brand. Would like to return and exchange levers for the proper levers."


Rep reply posted 2015-06-02
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-05-31

"good description fast shipping"


Verified
5/5

2015-05-31

"All items ordered were delivered incredibly quick and in perfect condition. "


Verified
5/5

2015-05-31

"All items delivered as described."


Verified
5/5

2015-05-31

"Easy to find item required in listings. Regular email up dates of shipped item. Very prompt delivery, over all I am a very satisfied customer."


Verified
5/5

2015-05-31

"ordered 4 spark plugs , got 2, others put on back order, should,nt have to pay shipping again.. I have been buying from J P for several years now. they have always!! come through for me, empolyees are as nice and helpful as there is.. THANK S J&P FOR BEING SO HELPFUL IN ALL MY ENDEAVORS!!!!!!!!!!! HAL GOLDMAN, BARTLETT TN."


Verified
5/5

2015-05-31

"Great, as always. Good service good products and the best prices. Thanks, Porkchop"


Verified
2/5

2015-05-31

"I ordered a tank for my sporty was supposed to be oem replacement but the fuel valve was on the wrong side of the tank. Worked it out with a different valve but do not understand why the website would say oem replacement when it's not."


Rep reply posted 2015-06-02
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”