"The red light bulbs did not fit my Harley so I had to order them from some one else which now i have to wait another 2 weeks to get them"
"I ordered the item which they said was in stock. After waiting over 1 week I called to check on status. The operator said the item would not be delivered for 4-6 weeks. At that point I canceled the order. The operator was very polite."
"Recieved shipment every thing was packed well and in good shape"
"Love the service and the shipping is the fastest around . Thanks JP for the great service and selection. I will continue to shop at JP every time I need something for my bike!!!"
"Fast delivery and best prices on tires"
"The wrong part came and when I called customer service they went the extra mile to fix the problem. This seems to be the only place I can get parts for my 1970 HD. the only down side is some stuff is metric but it still works."
"been trying to buy primo open belt primary poor communication"
"Always good doing business with y'all "
"The package got to be in reasonable time the only thing I wish j&p had is over night shipping but overall im very happy with j&p and will be a returning customer
"
"Great product. Fast delivery!"
"I ask for help and I get it. I ask for the use of a coupon after the sale and I get it. There was a misunderstanding and a $30.00 surprise ended up costing me $10.00. The only reason it wasn't a mear $3.00 was because they split the price for expedited shipping. I stopped shopping around for my motorcycle parts. They have the best price and the quality of the items and the service is second to none... NONE! "
"Easy process with a great shipping price to Alaska. The tires arrived at my door in 2 days. "
"Love J.P cycle it had maid my life easier in terms of getting the right part and on time delivery. Great store I will recommend it 100% thanks for the great service jot only in the Midwest but through all the country."
"fast delivery to overseas (apo) , good prices, great quality
"
"items were just as described & shipping was very quick."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”