"As always J&P is great to do business with. They ship fast, order always arrives correctly, and the chat techs are great for helping too. They are my go-to supplier for all my cycle needs. Thanks J&P!"
"Great service and fast delivery. Have ordered from J & P before. Always great to work with. "
"Fast shipping. Excellent prices."
"Received the parts quickly and quality is top notch. Rotor and pads fit like factory parts, but I don't recommend using the supplied caliper bracket hardware. It was to thick for the Hawk pads. The master cylinder rebuild kit was well worth the money and 1/3 the cost of a new one. Thanks for offering the rebuild kit for us DIY garage mechanics ! Will be buying more parts soon.
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"Great product! Instructions were very informative and leading! Price was great as well as the ship time! Pleasure doing business,will be purchasing more items with J&P Cycles!"
"Well I paid a whopping 100+ usd on freight but received my stuff in exact 6 days...awesome service !!!"
"I have been a loyal jp cycle customer for years and will continue to do so. With my most recent order i have to give a little bit of constructive criticism. I made an order and when I looked it up under my account, the order read pending vendor. I emailed about it a week later and the order was then put into processed. After another week I opened a live chat to see what was up and they said I had to call, so I called and come to find out my debit card had a problem. I got a new debit card around the same time as my order and the card I used was dead. So if I had received an email stating problem with purchase, I could have fixed this issue and I could have had my parts two weeks earlier. So better communication to the customer when there is an issue and I'll give you the fifth star back. Thank you for providing great parts and customer service."
"I have ordered many times and satisfied every time"
"Fast delivery and easy returns ????????"
"Great product and quick delivery"
"Cheapest deals on the same parts, came quickly. Can't ask for more."
"Great web site, easy navigation.
Fast delivery."
"the headlight did not fit,your store said it would.I ordered a new one.crossing my fingers.now I get to pay for return shipping"
"I was searching the internet for parts and and J&P cycle keep coming up as havining the parts . But when I went to order the intake I got a comment back that they did not have what I was looking for then sent me to a another sight that was even more worthless. I did come back to J&P and order some other parts that I am going to try and hope that might work. Got no help to make sure they will."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"http://www.resellerratings.com/store/survey/newstream/J_P_Cycles/b2f70c12dcfb8be9d7392b44dd8acb/rating/5"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”