ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.21/5
Chance of future purchase:
4.06/5
Shipping & packaging:
3.75/5
Customer service:
3.78/5
Return/Replacement policy:
3.60/5

Verified
5/5

2015-05-25

"Love J&P.

Great service.
"


Verified
5/5

2015-05-25

"As always it was a great experience. "


Verified
5/5

2015-05-25

"The price was great, the shipping was fast, I'd recommend J&P any day."


Verified
5/5

2015-05-24

"Needed a helmet ASAP. Ordered from J&P and it was at my house the next day. This is only the first of many orders I plan on placing with J&P
"


Verified
5/5

2015-05-24

"The right parts and fast can't ask for anymore than that "


Verified
5/5

2015-05-24

"Very easy to deal with purchase price and postage very good items easy to find in catalogue"


Verified
5/5

2015-05-24

"J&P Cycle were there to help me while I installed my new tach.
service was good and my order was shipped very quickly
"


Verified
5/5

2015-05-24

"Orders bulbs which were shipped in a timely fashion and packed very well. Will buy from again"


Verified
4/5

2015-05-24

"I had no problems with my order. it was delivered via ups which I received approx. 6 days after I completed my order."


Verified
5/5

2015-05-24

"Delivery was fast and everything has fit and worked well."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-24

"Great price, perfect fit."


Verified
5/5

2015-05-24

"I never get anything that is less than standard at great prices!!"


Verified
5/5

2015-05-24

"online ordering was easy and convenient. quick delivery and efficient and though tracking information immediately available. the product was of good quality "


Verified
5/5

2015-05-24

"I am happy with my overall experience of ordering & received my order in good time"


Verified
1/5

2015-05-24

"The cable was too long. I got the wrong one."


Rep reply posted 2015-05-24
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”