"Very quick delivery. Very happy with my order. "
"Great service. Great product."
"Just what I ordered, delivered on time"
"I received my order with no problem. But I was not impressed with their customer service. They where of very little use in my opinion. "
"I think the ordering process is quite easy and you have a great selection but I ordered a bag almost 10 days ago and it still hasn't shipped with no email explanation. If the item is not available or back ordered then I believe an email stating this fact is in order. Not sure if I'll order again"
"Thank you! Everything good!"
"Right on time!
Thx,
Willy"
"I placed a $40 order and called back 15 min. later to cancel the order and was told it had already been submitted and I could not cancel it, so, now I have recieved it and have to call and get a RMA to return it which I don't know what that will cost and maybe a resock fee. It has not been a pleasure. You must really need a forty dollar sale pretty bad or you dont have much of a customer service dept. Very unhappy Gary."
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Always prompt shipment on orders. Looking forward to next order. Looking for a headlight modulator like the Comagination sS115H4 3-blade female power connector for our 2008 Harley Heritage Softail Classic Anniversary. Any suggestions? Thanks again."
"One part did not match OE original part dimensions. Leaves quality of all parts provided suspect. Not sure if I will use J&P again."
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Very smooth transaction quickly delivered very happy with my purchase"
"Put phone down and there was my order....almost, packaged to protect. Its all good.
Thanks"
"It was hard to tell the sizes on the two sets of bulbs I ordered from the pictures. When they arrived they were completely different than I needed. Return shipping would have been more than the original price, so I just ate the $6. The ignition was just as expected though."
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747”
"I got just what I ordered, about as fast as one could expect."
"I ordered two parts. A trailer hitch that fit perfectly and a wiring harness for the trailer wiring. The web site showed this harness to fit my bike to include year, make and model. Nope. "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”