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Product & services pricing
4.19/5
Chance of future purchase:
4.03/5
Shipping & packaging:
3.73/5
Customer service:
3.75/5
Return/Replacement policy:
3.60/5

Verified
5/5

2015-05-02

"Arrived in 2 days. Great price, quality product.. Easy intalation..what else needs to be said. Thanks again J&P Cycles..!!"


Verified
5/5

2015-05-02

"Ordered tires on a Wednesday received them next day..... "


Verified
5/5

2015-05-02

"I've been a customer for quite a while, they have always been top notch , every time .I will be a customer until I die. Thanks J&P Cycles. Steve"


Verified
1/5

2015-05-02

"Customer service reps are Very rude! The supervisor I spoke with was exceptionally RUDE!
I will NEVER do business here again!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2015-05-04
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-05-02

"Great great service ,im very happy ,fast shiping thanks ,(exelente servicio envio rapido en tiempo y muy confiable ,muchas gracias ) thank you very mutch"


Verified
5/5

2015-05-02

"I have always had great service from J&P cycles. "


Verified
5/5

2015-05-02

"Great product and quick delivery. Always use JP cycles for motorcycle accessories!"


Verified
5/5

2015-05-02

"my part came extremely fast very satisfied"


Verified
2/5

2015-05-02

"they have great products, however after ordering they informed me they were out of stock and did not know when they would again have product."


Rep reply posted 2015-05-04
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-05-02

"fast professional service. "


Verified
5/5

2015-05-02

"Speedy delivery , easy to find right part and good selection. Very happy with experience "


Verified
4/5

2015-05-02

"Fast & Free shipping but after looking on other site, I realized J&P didn't offer the best price on the tweeters. Overall satisfied though. "


Verified
5/5

2015-05-02

"Always have what I need for a great price. J&P cycles is awesome!"


Verified
5/5

2015-05-02

"great service very fast delivery"


Verified
5/5

2015-05-02

"Nice Stuff! Quick delivery."