"J&P Cycles has always been very helpfull when using customer assistance and orders are always delivered fast."
"Part was not available so I put an email alert for when it was. When it became available, I placed an order. Then I was told it was unavailable again for an unknown time. "
"Ordered tires for my motorcycle and had them the following day...will definitely be ordering from them again..."
"Mark from Florida was great and very helpful. When only half my order showed up I called J&P and spoke with a women who was great. She had all the answers I was looking for and I did not even have to tell her what happened. Great service all around.
Thanks Mark P"
"Great experience shipping was very fast will do business again."
"Ordered tire for our Goldwing, received in a few days. The problem...not only was it the wrong number but it had Harley Davidson stamped on the tire. Not happy about losing riding time!
"
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Excellent service as always."
"Pegs were nice. Easy fit and they are comfortable. "
"I am happy with the product I purchased I was not as happy with the shipment of the ordered product. When I placed my order I paid for the option that would get it to me in 3 days wednesday according to jp website unfortunately it was shipped and received on time according to ups a day later than the jp website stated. It arrived in time before my trip just wish it would have been a day earlier like I paid for."
"It came quickly and was what it said it was."
"Very pleased everything ordered showed up on time"
"I don't think ordering anything on line could have been easier.
They had exactly what I wanted that would fit my bike and the order came in very quickly. Can't say how the product is until I install them...but the process getting them was very painless!
"
"item was as described and arrived on time"
"shipping was fast and the customer service was impeccable. thank you for a smooth transaction!"
"JP Cycles had the item I needed at a great price. And it was delivered promptly. I will buy from them agian. And refer anyone to do the same."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”