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Product & services pricing
4.18/5
Chance of future purchase:
4.01/5
Shipping & packaging:
3.71/5
Customer service:
3.72/5
Return/Replacement policy:
3.57/5

Verified
5/5

2015-04-27

"quick service and quality parts. J&P is my go to place for parts on my Harley. "


Verified
5/5

2015-04-27

"Prices are competitive and shipping very fast"


Verified
5/5

2015-04-27

"The order was filled very quickly and I received it right on schedule."


Verified
2/5

2015-04-27

"haven't heard anything on my order,what's up?"


Rep reply posted 2015-04-28
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-04-27

"I've ordered from J&P Cycles numerous times and I have never had a bad experience. Large selection and fast delivery. Keep up the great work, J&P!"


Verified
5/5

2015-04-27

"Very fast shipping, thanks guys!"


Verified
5/5

2015-04-27

"I received what i exactly ordered on a very quick timing. Fast shipping and great communications. I will buy from again.
Thank you.
Tim
"


Verified
2/5

2015-04-27

"Sent the wrong part. Did not fit"


Rep reply posted 2015-04-28
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
1/5

2015-04-27

"I placed an order and have not received the part or any explanation after I was email saying there would be a 2 to 3 business day delay. It has now been 10 days since I placed the order."


Rep reply posted 2015-04-28
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-04-27

"Always fast delivery and prompt service"


Verified
5/5

2015-04-27

"Very professional: helpfully.too long of a wait on hold!website is very easy to use. I always find what I am looking for."


Verified
5/5

2015-04-27

"Easy ordering, fast shipment, just as I expected. Thanks"


Verified
5/5

2015-04-27

"tyre price was very good as was the tyre, del cost was to much. I could have brought a tyre in Australia for less. If postage was cheaper I would buy more often,as I sell motor cycles and am always putting new tyres on them to sell"


Verified
5/5

2015-04-27

"Great grips. Easy install and fast delivery. "


Verified
5/5

2015-04-27

"very prompt delivery and everything fit nicely!"