"Quick shipping, parts fit properly, would recommend jp cycles to anyone looking for motorcycle parts. "
"Vary Satisfied. Could not be any more happy. Representatives where very clear and knowledgeable. "
"Ordering was easy and delivery was prompt. Great experience like alway. "
"I am still waiting to receive my order."
"I ordered two helmets, website was easy to use and the prices were very fair. Helmets came in several days and fit with no problems. A trouble free process. Thank you !"
"Ordered Vance and Hines Raider pipes for my Street Glide...when I opened the box I immediately noticed that 2 right pipes were packaged. I called J&P's customer service and explained the issues. I was told that the warehouse would call first thing in the am.... (Also sent several images detailing the issue) next day no call. I called customer service and explained the problem again, was told it would be 24-48 hours for a call back. Admittedly, a little annoyed with the "not our problem" responses at this point I began to ask the timeline questions...the responses were as follows: wait 24-48 hours for someone to call me back, then get instruction to either ship the entire system back or just one pipe, then wait for the QC department to inspect the return followed by manager "override" for possible overnight back out!? At this point I already decided to send the entire system back because I was not willing to accept further delay ony paid "rush" order. Actually received a call the next day from someone at J&P's telling me I need to contact Vance and Hines directly to solve the problem...I will NEVER order from J&P's again"
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Nice product will buy from again in future"
"Delivery was very quick thanks"
"We ordered t shirts and they came fast and were true to size Definately order from them again"
"I was amazed at the fast delivery to Australia and great gear for my Superglide!!!"
"They did return ok but I never approved payment. Shipped anyways."
"Only thing I can complain about, shipping charges are a bit steep, compared to similar vendors"
"Extremely fast and accurate. Exactly what I ordered."
"easy as pie .iwill order again soon"
"My transaction with j&p cycles was fast and accurate, I especially appreciate tracking as I live in Australia. happy to purchase more from J & P"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”