"I ordered tire wed, night got it Friday installed Friday night . No bull story of ordering the part problem from the repair guy with a high repair bill. I changed the part my self in one hour. The part was the front tire of my 2000 FLHT "
"I haven't received the items. The items still haven't been shipped and I have not received any updates from J&P Cycles. The order was placed 10 days ago, the shipping has been paid for and I should have the product already, but I do not. A courtesy email or call is standard in the industry when purchases that have been paid for cannot be delivered by the dates set by the motorcycle parts/gear company. Extremely Dissatisfied!"
"Great company and service."
"I would buy from them again"
"Really bad quality helmet, I have ALWAYS worn an XL, this helmet is way too big, the quality is pathetic.....now i have to pay to send it back!"
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Product was shipped the day it was ordered and I did not request expedited service."
"True professionals with very fast service!"
"Love J&P!!! Great tech support and parts selection. Fast shipping. "
"J&P always works for me !"
"Super fast processing and shipping"
"Got good information on tools"
"I was very happy I got the windshield. It shipped in a couple of days and was pretty easy to install. "
"Couldn't be happier with J&P!"
"Great products, great prices and quick delivery."
"Better pricing at other venues. But great service and super fast shipping."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”