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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2015-04-26

"like always fast & right. packing done right"


Verified
5/5

2015-04-26

"Very impressed with the over seas shipping time!! Showed up before I thought it would!! Keep up the good work!"


Verified
5/5

2015-04-26

"Great service and price. ..."


Verified
5/5

2015-04-26

"I get all my parts from jp."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-04-26

"The pins I ordered arrived quickly and are of good quality. Thanks JP Cycles."


Verified
2/5

2015-04-26

"I bought 3 different sets of scissor springs for a pan seat and they all were made for the left side?? I'm not sure why this is, but it's frustrating "


Verified
5/5

2015-04-26

"Fast shipping and great products"


Verified
1/5

2015-04-26

"Bought highway bars for 04 and 06 Harley Sportser 1200 xl custom . Mounting holes do not line up. Big waste of time money and effort. Do not recommend J&P cycles."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges

Rep reply posted 2015-04-27
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-04-26

"Shipping is a bit high on the smaller stuff, but overall I'm happy. "


Verified
5/5

2015-04-26

"fast service, did not have the one I order, gave me a better one at the same price, will buy again"


Verified
5/5

2015-04-26

"Very fast response and amazing product"


Verified
5/5

2015-04-26

"Price was excellent! Shipping with Delivery was the best. Great Service!!"


Verified
5/5

2015-04-26

"Quick shipping, parts fit properly, would recommend jp cycles to anyone looking for motorcycle parts. "


Verified
5/5

2015-04-26

"Vary Satisfied. Could not be any more happy. Representatives where very clear and knowledgeable. "


Verified
5/5

2015-04-26

"Ordering was easy and delivery was prompt. Great experience like alway. "