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Product & services pricing
4.18/5
Chance of future purchase:
4.01/5
Shipping & packaging:
3.71/5
Customer service:
3.72/5
Return/Replacement policy:
3.57/5

Verified
2/5

2015-04-24

"took to long to get my part"


Rep reply posted 2015-04-26
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-04-24

"Very fast and got exactly what I ordered"


Verified
5/5

2015-04-24

"Fast shipping good customer service"


Verified
5/5

2015-04-24

"Got what i ordered without complicaions. Thanks. "


Verified
5/5

2015-04-24

"ALWAYS GOOD TO BYE FROM GOOD PARTS AND SHIPPING"


Verified
5/5

2015-04-24

"Wow! Fast and Free shipping. "


Verified
5/5

2015-04-24

"Always a great experience!"


Verified
5/5

2015-04-24

"It was a very helpful website parts are good."


Verified
2/5

2015-04-24

"The product isn't as nice as I hoped it be. The leather is cracked, very dry, the two straps with buckles broke the day after it arrived.
I replaced the straps with leather I had. So it's really nice now.
"


Verified
5/5

2015-04-24

"Great service as always it's here when they tell you about your purchase."


Verified
5/5

2015-04-24

"Great delivery time. I purchased new shocks (progressive 422 with RAP) for my soft tail 2001 Wow!!!! What a great shocks. Easy to adjust not bad to install. I would recommend this product to any soft tail owner, especially big guys like me 5' 11" 250lbs...carries me just fine. Very happy, thanks For the great service that J P cycles provides. I highly recommend them. Note* on line ordering was very simple."


Verified
5/5

2015-04-24

"I received exactly what I ordered, well packaged, in four days. I have always had excellent service from J&P Cycles. "


Verified
5/5

2015-04-24

"excellent customer service - got a defective part ( no fault of theirs ) taken care of immediately with no hassle or questions. also the shipping time is great, prices are good also-highly recommend to friend or anyone else"


Verified
5/5

2015-04-24

"Shipped quickly, and arrived on time!
Good products!
"


Verified
5/5

2015-04-24

"Exellent sales, service, products and delivery.

Great place 2 shop :) :).
"