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Product & services pricing
4.14/5
Chance of future purchase:
3.97/5
Shipping & packaging:
3.85/5
Customer service:
3.87/5
Return/Replacement policy:
3.56/5

Verified
5/5

2015-04-22

"Placed orders on Saturday had my parts by Thursday, installed upgraded exhaust and fuelpak on Friday. Bike runs much better now. "


Verified
5/5

2015-04-22

"Very cheap price for a new tire. Delivered in a reasonable time frame. No haggles whatsoever....simply ordered and it was delivered."


Verified
3/5

2015-04-22

"I was not happy with the passenger floor board attachment engineering mount hardware."


Verified
5/5

2015-04-21

"Quick shipping, exactly what expected, great seller"


Verified
5/5

2015-04-21

"Jp cycles, you can't beat there service , long storie short who else would exchange elect items I bought and ignition my engine builder bought one when he redid motor, and I smoked the one he installed and then smoked one I bought JP stood by there parts replaced both with no questions as, now who would do that to one ignition let alone 2 ignitions. So after that I go nowhere else Jp for life "


Verified
5/5

2015-04-21

"Fast service and the parts fit perfectly "


Verified
5/5

2015-04-21

"I recived my iteams fast and if I was not satisfied with my purish j& p cycle took the iteam back with no question I am a customer for ever your truly sam"


Verified
5/5

2015-04-21

"Very satisfied. Placed my order on Saturday and had it by Wednesday!"


Verified
5/5

2015-04-21

"Quick shipping. No problems."


Verified
5/5

2015-04-21

"Quick delivery. Jacket fits as expected (XL) and very comfortable. Very happy with the purchase."


Verified
5/5

2015-04-21

"Always a great experience with them problems resolved quickly "


Verified
5/5

2015-04-21

"Great prices and fast shipping. This is a good thing to have. I was very impressed with everything. Especially as far as the searching and invoice of parts. I will definitely be returning to this site for further business. "


Verified
5/5

2015-04-21

"Verry happy with the windshield. It fit perfectly. Got it in 3days "


Verified
5/5

2015-04-21

"Jp cycles customer service is top notch. Items always arrive fast and if you need to do a return it's very simple. Highly recommended them to anyone shopping for motorcycle parts."


Verified
2/5

2015-04-21

"I promptly received confirmation of my order and then shipment notification but as of 4/21/15 my order has not arrived"


Rep reply posted 2015-04-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”