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Product & services pricing
4.27/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
5/5

2015-04-02

"Fast delivery and a fair price! "


Verified
5/5

2015-04-02

"Got parts when I was soppos to thanks"


Verified
5/5

2015-04-02

"After placing order it arrives quick."


Verified
5/5

2015-04-02

"First time I ordered a part on line, was easy enough but did not receive a confirmation email on my purchase right away, when I have ordered parts by phone the confirmation email is immediate. My concern when I ordered on line was that the part was not available and would have to wait to find this out, next time I will phone as I can find out right away on the availability. Other than that everything went good, very good service

"


Verified
5/5

2015-04-02

"I have made many purchases from J&P over the years - they are very knowledgeable should I have to call looking for information - the quality of their products is outstanding - they are quick to package and ship and deliveries are always prompt - often faster than estimated - I would highly recommend"


Verified
5/5

2015-04-02

"J&P seems to always have what I need/want for my old hog.
Their costs are reasonable as is their shipping fees.
If they have the part in stock, it gets shipped to you very quickly.
I hope they are around for many years to come!
"


Verified
5/5

2015-04-02

"good price, fast shipping great kit."


Verified
5/5

2015-04-02

"Delivery was fast and accurate. I even had to return an item and it was returned and I was able to reorder the right part in no time with no problems. "


Verified
5/5

2015-04-02

"I love this part looks great easy to install."


Verified
5/5

2015-04-02

"Ordered past the middle of the month and before the end of the month was able to install what I ordered. Thanks! Am now on the road again..."


Verified
5/5

2015-04-02

"Reasonable price. Free shipping. Clear installation instructions. What's not to like. Only negative was one item took longer than three to five business days to arrive. Only recommendation is better email notification of shipments' status. I had to call to determine status of delivery."


Verified
5/5

2015-04-02

"Excellent and fast service "


Verified
5/5

2015-04-02

"Fantastic! Delivery was on my door step quicker than I hoped for and I mean fast!

Vance & Hines pipes sound awesome. Will continue buying from J&P.
"


Verified
2/5

2015-04-02

"Everything was good except I'm waiting on the last part to ship and they keep telling me it's about to ship and it still hasn't... I wish they would tell me the truth"


Rep reply posted 2015-04-02
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-04-02

"Product seems well made and works well"