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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2015-04-01

"good price and quick delivery"


Verified
5/5

2015-04-01

"Shipping was SUPER fast! Will order again!"


Verified
4/5

2015-04-01

"my face mask broke, but i dropped it so i need to get a new sheild part"


Verified
5/5

2015-04-01

"Thanks for the expeditious order...everything is good!"


Verified
5/5

2015-04-01

"fast shipping and great price"


Verified
5/5

2015-04-01

"Have always had a good experience when dealing with J&P cycles"


Verified
5/5

2015-04-01

"I truly wish that everybody out there that is trying to make a buck was a lot like J P Cycles ! When it comes to ordering ! And most of all delivering ! All of you there are great ! Thank you for all of my motorcycle needs ! Ray Neville "


Verified
1/5

2015-04-01

"Their Customer Support people told me it was the right part I needed, I paid $40.00 for overnight shipping and it was the wrong part. I missed 4 days of my 7 day vacation over this!!!"


Rep reply posted 2015-04-02
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-04-01

"I really like the wrench icon telling you if the part will fit your bike.. "


Verified
5/5

2015-04-01

"J&P Cycles service is awesome. The order was processed quickly and delivery was fast. Very happy and will do business again."


Verified
5/5

2015-04-01

"I got the help I needed on choosing the right item for my bike."


Verified
5/5

2015-04-01

"Great product fast delivery will come there again for all my motorcycle. Needs ..... :))"


Verified
5/5

2015-04-01

"Good product, fast shipping."


Verified
5/5

2015-04-01

"Sounds perfect nice and loud. Neighbors will love it. Quick delivery, excellent product."


Verified
5/5

2015-04-01

"Excellent all the way around parts service delivery right to my door thank you"