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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
4/5

2015-03-25

"Ordered cover for bike, told them I had Harley ultra, I was sent a cover for gold wing.. Its a little big but that's OK, bike garage kept..
"


Verified
5/5

2015-03-25

"Exactly what i ordered and delivered as promised"


Verified
5/5

2015-03-25

"J&P have a great range and easy online purchase options. I have never had a problem. "


Verified
5/5

2015-03-25

"Product is good quality, and received on time."


Verified
5/5

2015-03-25

"fast delivery and good products as usuall"


Verified
5/5

2015-03-25

"Product were very easy to find on the web site. Order was process very fast and I'm very satisfied with the products!! "


Verified
5/5

2015-03-25

"always a pleasure ordering from J&P. "


Verified
2/5

2015-03-25

"It has been a coupe of weeks and no one has called."


Rep reply posted 2015-03-25
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
2/5

2015-03-25

"my cycle care bike wash bottle had a crack in it and leaked all over everything , and my bike wax was crushed i manage to duck tape both. I have ordered from you before and never had a problem."


Rep reply posted 2015-03-25
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-25

"Ordering was easy and parts delivered quickly. Parts were high quality"


Verified
5/5

2015-03-25

"great. found it order it and it beat me home."


Verified
5/5

2015-03-24

"Great product for the price and fast shipping "


Verified
4/5

2015-03-24

"They have just about everything. I wish their search engine was a little better (able to search within results) like Midway USA's. I don't know who wrote theirs but it works really well!"


Verified
5/5

2015-03-24

"Fast service. I received everything on time or ahead of time. I was very pleased with everything I received!!"


Verified
5/5

2015-03-24

"I want to thank j&p Cycle, so far so good any parts that I have orderd have been on point and the prices are just right no hassles.

Thanks again
Ivan Rodriguez
"