"Quick shipping and great products......."
"Phone tech helped me determine the proper parts for my situation. Parts arrived 3 days later. Knowledgeable, correct, quick-- works for me!"
"Very disappointed in this company. They cancelled my order because they ran out of stock and their system only updates once a day, according to customer service. I ordered a closeout helmet, so there is no chance of me getting my helmet unless I get a different color and double the price. I understand that stock issues happen, but communicate that to your customers. I never once received any form of communication regarding the cancellation. Had I not checked the status, I never would have known. Upon calling customer service I got the oh well treatment. The self-proclaimed "helmet guy around here" just wanted to sell me something else. A simple email would have gotten them a very loyal customer."
"fit great. one is vented and the other is non vented. perfect for fat-bob application. "
"Got want I wanted, on time , good price."
"We are very satisfied. Quick delivery"
"The package I received stated that if I opened it I could not return it for a refund. I had to open it to see if it would fit my bike. After I opened it I found out that it would not fit so I guess I am going to have to throw it in the trash because it is not going to do me any good at all. Wont be ordering any thing more from JP, I only have to learn a lesson like this once. "
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"thank for fast and good service"
"quick and on time like always"
"Tires made it to Germany 5 days after I hit the order button. I had reservations about the age of the tires but both were manufactured within the last 7 months. Extreemly pleased."
"Great pricing and super fast shipping the only place i shop for my Harley parts."
"Ups Only deliveries once a day if they're missed. Other companies will come back the same day!"
"I browsed the user friendly Web site to compare tires.... read the helpful customer reviews.....made my decision.....my new tire was here 2 days later.........WE'LL DONE!"
"It was easy to find the parts I needed along with a great price and was shipped fast and delivered on time "
"a Fantastic service and ease of communication via the web!"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”