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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2015-03-23

"Fast delivery, tire looks okay, haven't had it on the road yet."


Verified
5/5

2015-03-23

"I didn't see an offer for free shipping for bike week before placing my order. I chatted online with a sales rep and they promptly refunded the shipping cost."


Verified
5/5

2015-03-23

"Good service and quality products."


Verified
5/5

2015-03-23

"my order was received on a timely matter thanks. jp cycles"


Verified
5/5

2015-03-23

"This was the second time I have ordered from J&P and am impressed with the fast delivery time. Thanks"


Verified
5/5

2015-03-23

"first class delivery as always"


Verified
5/5

2015-03-23

"Ordered the produce, got it quickly."


Verified
5/5

2015-03-23

"as always the product i ordered , is the product i received ,in a very efficient manner. Tech support very helpful. "


Verified
3/5

2015-03-23

"I still have not received my order."


Rep reply posted 2015-03-24
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-03-23

"Always have what I need and deliver on time."


Verified
4/5

2015-03-23

"Good quality bars, shipped in a previously used, different brand box. Part arrived fine, just seems a little unprofessional. "


Verified
5/5

2015-03-23

"Great service,great Experianceand fast delivery "


Verified
5/5

2015-03-23

"Arrived fast. Great service"


Verified
5/5

2015-03-23

"Very satisfied; quick turn around."


Verified
5/5

2015-03-23

"Fast and easy to get what you need for your bike."