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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2015-03-24

"fit great. one is vented and the other is non vented. perfect for fat-bob application. "


Verified
4/5

2015-03-24

"Got want I wanted, on time , good price."


Verified
5/5

2015-03-24

"We are very satisfied. Quick delivery"


Verified
1/5

2015-03-24

"The package I received stated that if I opened it I could not return it for a refund. I had to open it to see if it would fit my bike. After I opened it I found out that it would not fit so I guess I am going to have to throw it in the trash because it is not going to do me any good at all. Wont be ordering any thing more from JP, I only have to learn a lesson like this once. "


Rep reply posted 2015-03-25
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-24

"thank for fast and good service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-03-24

"quick and on time like always"


Verified
5/5

2015-03-24

"Tires made it to Germany 5 days after I hit the order button. I had reservations about the age of the tires but both were manufactured within the last 7 months. Extreemly pleased."


Verified
5/5

2015-03-24

"Great pricing and super fast shipping the only place i shop for my Harley parts."


Verified
4/5

2015-03-24

"Ups Only deliveries once a day if they're missed. Other companies will come back the same day!"


Verified
5/5

2015-03-24

"I browsed the user friendly Web site to compare tires.... read the helpful customer reviews.....made my decision.....my new tire was here 2 days later.........WE'LL DONE!"


Verified
5/5

2015-03-24

"It was easy to find the parts I needed along with a great price and was shipped fast and delivered on time "


Verified
5/5

2015-03-24

"a Fantastic service and ease of communication via the web!"


Verified
5/5

2015-03-24

"Well done from Norway, i will be back "


Verified
5/5

2015-03-24

"Quick hassle free delivery. Had issue with credit card and bank. J&p called me and sorted it out on day after I ordered. "


Verified
5/5

2015-03-24

"easy service,nice tires, speedy delivery. Don't really need to ad anything else. This pretty much explains it."