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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2015-03-24

"All parts fit well, shipped within a reasonable time and arrived in good condition. I bought a lot of parts from JP cycles and have been satisfied every time."


Verified
5/5

2015-03-24

"Searching for parts were so easy and simple. The parts I ordered showed up way sooner than I expected. Bravo!"


Verified
1/5

2015-03-24

"I am not the purchaser you refer to, I have e-mailed previously on this, my account is googlemail.com; your' customer is at gmail.com - please amend your records accordingly & remove me from your' mailing list.

J Hicks.
"


Rep reply posted 2015-03-24
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-24

"I have been very pleased with all of the products that I have ordered in the past few years. The items shipped & arrived promtly. I will continue to use J&P Cycles in the future. BC"


Verified
5/5

2015-03-24

"J&P cycles are very good at having what you want or need and getting it to you in a timely manner. Their customer service is second to none as I have also had to return some products I ordered that didn't fit and on e I no longer needed. Keep up the great service. Tony in Washington"


Verified
5/5

2015-03-24

"Quality product and quick service, but the postage and exchange rate blew me away."


Verified
3/5

2015-03-23

"I ordered an excellent product and I got an excellent product my only complaint would be that it took two extra weeks for them to ship my order which was not expected as they quoted me a 3-7 day shipping period. And my order was for a birthday so it was late."


Verified
5/5

2015-03-23

"J&P always does a great job. Fast delivery and outstanding customer service"


Verified
5/5

2015-03-23

"Great place to shop. I will spread the word."


Verified
5/5

2015-03-23

"every time I shop with jp cycles I know I am shopping with confidence because they have always sent the right parts. plus they have fast shipping."


Verified
5/5

2015-03-23

"A return customer and like always you get exactly as described and fit and very pronto delivery "


Verified
5/5

2015-03-23

"Great product, quick delivery "


Verified
5/5

2015-03-23

"very good quality goods got my parts on time very happy with my purchase"


Verified
5/5

2015-03-23

"Arrived on time and was fast too"


Verified
5/5

2015-03-23

"good price, quick service"