"Ordered my handlebars on 3/3/15 at 5:40 in the afternoon and received them before 3:00 pm on 3/5/15. That's crazy fast for normal ground shipping and free shipping to boot. Thank J&P."
"Tire I ordered was promptly delivered and exactly what I wanted. "
"Although, they did not have the quantity of clips I needed, they sent me what they had and the remainder is on its way. Very satisfied!"
"I have made several purchases from J&P and all have been at least good, some have been better than that.
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"They sent my tire fast and i was back on the road"
"VERY TIMELY BUT ONE OF MY PARTS FELL OFF.....
"
"Great website. Easy to navigate the site. Super sale pricing plus a rebate. Awesome deal. "
"Found the site ok and delivery was prompt. However, one of the packages had been ripped open and the alan head screws were missing.
Didn't feel it was worth it to notify you about the missing screws but since you offered the opportunity for feedback, I thought I should let you know.
"
"Good prices, fast accurate delivery!"
"Good prices, fast shipping hassle free like always"
"Just received my mufflersthey are exactly what I what I expect it good quality product and great service thank you JP cycles"
"Order arrived on time and product is worth every penny. "
"Great! Parts readily avail and knowledgable staff"
"The oil tank cap I ordered did not fit the HD Motorcycle I currrently own. I may have been confused but I was certain this was the cap that J&P recommended."
"Lindby Custom MultiBar was a perfect fit for my 2008 Harley-Davidson Softail Custom FXSTC. Sold and delivered by a 5 star company!"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”