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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
1/5

2015-03-07

"Other items I have order have been on time. I have been waiting on my order 11 days, so far. May be the weather, who knows but I could have at least got an email alert. Other than this order I have been very satisfied. Sorry!"


Rep reply posted 2015-03-08
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
2/5

2015-03-07

"Never got a tracking number. Called and could not give me any info because I wasn't the name on the shipper but I was paying for it. That didn't make sense to me. It was a gift that I couldn't keep track of. Then the tire took over 9 days?! Needless to say I won't be using them anymore. Good prices but not worth the hassle. "


Rep reply posted 2015-03-08
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-07

"Item was easy to find and arrived on time. Most important, it was the right item."


Verified
5/5

2015-03-07

"Great prices and fast shipping. I enjoy shopping at J&P for all of my motorcycle needs."


Verified
5/5

2015-03-07

"Great place to order from ! Have had great experiences with them. "


Verified
5/5

2015-03-07

"Received my Memphis Fats windshield in 3 days. Much faster than expected. Will definitely purchase from J&P Cycles again.
"


Verified
5/5

2015-03-07

"I.m always happy with J&P!!!"


Verified
5/5

2015-03-07

"Excellent service with very knowledgeable staff,
Speedy delivery.
"


Verified
5/5

2015-03-07

"Thank you for your quick delivery!!!"


Verified
5/5

2015-03-07

"I had good luck with this company. Quick delivery. "


Verified
5/5

2015-03-07

"All good, no complaints. Quick delivery, good prices and user friendly website"


Verified
5/5

2015-03-07

"I was very happy with my order"


Verified
5/5

2015-03-07

"Thank you. It's nice to find places on the net where you can get parts cheaper if you went to a shop."


Verified
5/5

2015-03-07

"Speedy delivery. Tires are really nice can't wait to mount them. Excellent price for both tires"


Verified
5/5

2015-03-07

"The battery arrived when you said it would . Fit great and cranked my Harley instantly. Thank you."