"Prompt shipping and solve problems just like magic.
Great service, great specials, couldn't be happier"
"Great experience with online shopping parts came right on time but did not ship to the address that I needed to ship to so they wouldn't sit outside."
"I am impressed with their timeliness. Will definitely purchase from here again. "
"I've ordered stuff from JP for years
.
This is not your fault , ups has NOT delivered the tires I bought from you. ..
Due to bad weather !!
I oredered some dew rags the other day .. They arrived ! Still no tires. !!!
I have a bike in a show this weekend !! I'm going to have to be out more money than expected , because of UPS. !!
My package traveled across the U.S.
Then hit a brick wall in Dallas Texas .,.
I m willing to pick up the tires .. No delivery needed !!
They can't tell me where they are !!
"
"you charged me 7.00 shipping for 2 items the size of a quarter i could of shipped them for a dollar "
“Thank you for taking the time to complete our survey. As a valued loyal customer, it is your feedback that enables us to provide the world class customer service that J&P Cycles customers have come to expect.
I apologize that you may feel that some of our ship rates are too high. One of the many benefits of our Gold Club Membership is free ground shipping on orders over $99.99 within the continental U.S. Normally orders over $199.99 receive free ground shipping. Our Gold Club Membership retails for $39.99/year. Some of the other benefits include:
• Every day you will receive 10% off all applicable merchandise/15% on Sale Days (we include your birthday as a sale day, as well)
• 10 sale weekends each year
• With your membership card you will receive a $15 coupon to be used on your next order of $50 or more
• And you will earn points for every dollar spent. 1000 points=$10 credit
You may see the complete details of the Gold Club membership at http://www.jpcycles.com/gc.aspx. You may also reach us by phone at 800-397-4844.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Shipping was quick. product was as stated and came in good shape"
"Best price, great international delivery speed..."
"Very helpful, quality parts."
"Very pleased with order and delivery process. "
"I've been doing business with JP cycles off and on for years and they always delivered to my expiations.. I couldn't be more happier! Thank you!"
"Customer reviews are helpful, and J&P always comes through !"
"Everything fit, was perfect. "
"Excellent products at great prices, delivered halfway around the globe to my place in very good time. Thanks JP Cycles, I will definitely be using you as my first port of call for my cycle needs. Thanks for a great experience, and I look forward to more dealings."
"Always ship fast. They make mail order & Internet shopping easy."
"Fair prices, good quality products, large selection. Will be a returning buyer."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”