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Product & services pricing
4.09/5
Chance of future purchase:
3.91/5
Shipping & packaging:
3.78/5
Customer service:
3.78/5
Return/Replacement policy:
3.47/5

Verified
5/5

2015-02-17

"I had to pay additional 35 US$ for UPS shipment when I receive the package. All over the shipment was quite expensive, approx. 50 US$ prepayment for shipment and 35 US$ post payment. Is there a cheaper shipment available?
The rest was very fine, easy order and everything arrived well.
"


Verified
4/5

2015-02-17

"I ordered 2 items that were both shown as in stock on the website. After I paid, I was told one item was out of stock and would be delayed. The other item was delivered promptly. The item that is out of stock is the item I got on the site to purchase"


Verified
5/5

2015-02-17

"Very fast and helpful. I ordered the wrong part and realized the next morning. I was able to contact a service rep and have the order changed without delay. Great service "


Verified
5/5

2015-02-17

"J&P Delivered again! Great parts at a great price. Always easy to deal with. Thank you J&P"


Verified
5/5

2015-02-17

"Very happy with me service"


Verified
5/5

2015-02-17

"Excellent quality and speedy delivery."


Verified
5/5

2015-02-17

Great company

"I've been dealing with JP for years and they never disappoint. Will be a customer for ever."


Verified
5/5

2015-02-17

"Everything went smooth and was delivered"


Verified
5/5

2015-02-17

"Don't ask me this question again!"


Verified
4/5

2015-02-17

"I guess I am satisfied with J&P cycle, just not really satisfied with UPS as they have changed the delivery date a few times already. Thanks.....Pat I have had multiple orders some were OK some were not!!!!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-02-17

"Great service, order was completed and sent to my address in Canada ...Thanks again"


Verified
5/5

2015-02-17

"Good turnaround time on shipping, and the jacket is ******* awesome!"


Verified
5/5

2015-02-17

"Every thing was in great condition and arrived very quickly! The only issue I had way that I ordered 2 packages and only got one tracking number, but it was not a big problem. I will deffinantly buy from here again!!!"


Verified
5/5

2015-02-17

"Great service. Fast shipping. They have everything you need for your bike and the prices cant be beat!"


Verified
5/5

2015-02-17

"Quick respond and handling of my order, great, will do buisness again!
thank u
"