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Product & services pricing
4.11/5
Chance of future purchase:
3.93/5
Shipping & packaging:
3.80/5
Customer service:
3.82/5
Return/Replacement policy:
3.47/5

Verified
5/5

2015-02-13

"Order tires on Monday night they arrived Thursday morning. Great service always"


Verified
5/5

2015-02-13

" Really fast delivery and parts were correct . "


Verified
5/5

2015-02-13

"great service and quick delivery"


Verified
5/5

2015-02-13

"Quality parts Affordable pricing. excellent service. Very knowledgable staff"


Verified
4/5

2015-02-13

"Very satisfied with the order processing and shipment of my Mustang seat components. I do have a major fitment issue, which I am working on with the manufacturer directly. It is unfortunate that JP was so efficient, and solving my problem with Mustang is taking quite some time. A support agreement between Mustang and JP where we could quickly and easily return/exhange items that don't work/fit as intended, would make the experience quite a lot better. It would encourage me to do more business, for sure."

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Pricing of products and services
Likelihood of customers making future purchases
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Rep reply posted 2015-02-15
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-02-13

" Haven't installed them yet, but happy with the quick delivery..."


Verified
5/5

2015-02-13

"I was pleasantly surprised how quick my order was shipped and landed on my doorway. I will be using J and P Cyles more often, "


Verified
5/5

2015-02-13

"For bike parts the only place to go great job.
"


Verified
5/5

2015-02-13

"Very satisfied. I return the item because I order the wrong size I'm waiting to get my helmet back.Thank you.
"


Verified
5/5

2015-02-13

"I ordered a large piece of luggage on Tuesday, February 3rd. It was shipped out from Iowa on the same day! The item was packaged well by J&P, they placed the cheap Chinese made manufacturers box into a second, sturdy box to prevent damage in transit.

I also joined J&Ps Gold Club Membership. $39.95 for membership. Saved me $24.30 off of this purchase and I got free shipping. For the next year I will save 10% off of every purchase, and get free shipping on every order over $100. J&Ps price on this luggage was already lower than anywhere else, and I got another 10% off of that.

Fast online purchase. Fast shipping and great prices. I definitely recommend buying from J&P.
"


Verified
5/5

2015-02-13

"Great quality products fast efficient service value for your money .will purchase again and again ."


Verified
5/5

2015-02-13

"did not ship the item I ordered
"


Verified
5/5

2015-02-13

"great service fast shipping couldn't ask for anything better"

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Verified
5/5

2015-02-13

"I have been shopping with J&P Cycles for about 3 years now. I have never had a problem with them. Never. Great company, great prices."


Verified
5/5

2015-02-13

"I had a very good experience will continue to buy from J&P cycles"