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Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
5/5

2015-02-15

"Quality product ,good price, timely delivery..."


Verified
5/5

2015-02-14

"I was told when my item would arrive in 10 day
And it did very good service.Greg
"


Verified
1/5

2015-02-14

"purchased some accent lights for my bike the ones they sent me did not work.Not a big deal right, well on the package it has a try me button and when you push this button the lights come on. On mine only half of the lights came on, why would you send a product to someone when you can see for your self that it does not work before you sent it. LAZY that's why."


Rep reply posted 2015-02-15
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-02-14

"Extremely fast shipping, good prices!"


Verified
5/5

2015-02-14

"Received it extremely quick! Very happy!"


Verified
5/5

2015-02-14

"Great product fast shipping "


Verified
5/5

2015-02-14

"I am mnr S Eramus, I did buy front rim and two front lights by J&P Cycles. I am very satisfied with the service that I received. It was fast. I can say with good hart that the service at J&P Cycles in the best. Thanks J&P Cycles for a great service.
Thanks.
Regards S Eramus (Rassie)
"


Verified
5/5

2015-02-14

"price was very close to manufacturer's price and shipping was quick."


Verified
2/5

2015-02-14

"Never got any up date or tracking information on my order. I was only send an order conformation."


Rep reply posted 2015-02-15
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-02-14

"Shopping from JPC was very pleasure !
JPC always offers good price, fast response services, and excellent packaging.
Here you can find tons of your bike solution. I suggest you to recommend JPC to your friends out there, who looking for an easy way to shopping.
"

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Pricing of products and services
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Overall product shipping and delivery process
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Product Returns/Refunds/Exchanges
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Verified
5/5

2015-02-14

"Earlier than expected delivery!"


Verified
5/5

2015-02-14

"Fast fulfillment of my order. Delivered when they said it would be delivered. Exactly what I ordered. PERFECT!"


Verified
5/5

2015-02-14

"Great products, great service, and fast shipping!"

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Pricing of products and services
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Verified
5/5

2015-02-14

"No problems and fast delivery"


Verified
1/5

2015-02-14

"Still have not received my order!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2015-02-15
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”