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Product & services pricing
4.11/5
Chance of future purchase:
3.93/5
Shipping & packaging:
3.80/5
Customer service:
3.82/5
Return/Replacement policy:
3.47/5

Verified
5/5

2015-02-14

"Earlier than expected delivery!"


Verified
5/5

2015-02-14

"Fast fulfillment of my order. Delivered when they said it would be delivered. Exactly what I ordered. PERFECT!"


Verified
5/5

2015-02-14

"Great products, great service, and fast shipping!"

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Pricing of products and services
Likelihood of customers making future purchases
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N/A
Product Returns/Refunds/Exchanges
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Verified
5/5

2015-02-14

"No problems and fast delivery"


Verified
1/5

2015-02-14

"Still have not received my order!"

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Rep reply posted 2015-02-15
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-02-14

"Have been looking for headbands to wear while riding with no luck. Either to tight or to loose.... These are perfect for my fine hair that gets tangled in knots without being contained. Very pleased!!"


Verified
5/5

2015-02-14

"AS ALWAYS THE FOLKS @ J&P WERE GREAT . ORDERED A NEW AIR FILTER AND IT WAS AT MY HOUSE IN 2 DAYS . THE FILTER FIT PERFECT AND AT A GOOD PRICE. KEEP UP THE GOOD WORK ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-02-14

"The search format, is easy to use, and it's simple to find what you are looking for. My parts shipped quickly and arrived when predicted. "


Verified
5/5

2015-02-14

"J&P have an excellent service"


Verified
5/5

2015-02-14

"Great product at a great price thanks "


Verified
5/5

2015-02-14

"Received the tires in two days with free shipping. wow!! Can't wait to put them on. Springs coming."


Verified
5/5

2015-02-14

"Order processed and shipped quickly, parts ordered were great!"


Verified
5/5

2015-02-14

"Item was shipped same day delivered on time. Item was exactly what I wanted. Thank you for the great service."


Verified
5/5

2015-02-13

"I received what I ordered in a timely fashion. what else is there to say! I've always been happy with J& P."


Verified
5/5

2015-02-13

"Got what I ordered on time"