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Product & services pricing
4.11/5
Chance of future purchase:
3.93/5
Shipping & packaging:
3.80/5
Customer service:
3.82/5
Return/Replacement policy:
3.47/5

Verified
5/5

2015-02-12

"Very quick service! Very impressed with the items and prices that we ordered!"


Verified
3/5

2015-02-12

"Not J&ps fault, but my order was damaged, probably by UPS. They took care of it promptly, but just meant I got my parts later than expected. Working with them on the phone is always super easy and I do enjoy the gold club membership. "


Verified
5/5

2015-02-12

"Was wonderful fast and efficient all the way to small town Nova Scotia Canada "


Verified
5/5

2015-02-12

"Fast shipping and great products"


Verified
5/5

2015-02-12

"Very good service. Thank you."


Verified
5/5

2015-02-12

"People I chatted with we're very helpful In getting the correct parts for my bike will definitely buy again"


Verified
4/5

2015-02-12

"Great stuff .....great and quick service only hope if the shipping rates were little less would be much more happy. Looking forward for future supply from J&P."


Verified
5/5

2015-02-12

"I have made numerous orders from j&p and have never had a problem, will definitely keep coming back for my future needs of motorcycle parts and accessories."


Verified
5/5

2015-02-12

"Quick shipping. Products arrived as expected. No issues. Best price."


Verified
5/5

2015-02-12

"Quick delivery and just what i expected"


Verified
5/5

2015-02-12

"Service was great and delivery was fast will recommend to all. Thank-you "


Verified
2/5

2015-02-12

"Im still waiting on all my parts to show up. Tracking info has not been corrected. Everything shipped at different times from different locations"


Rep reply posted 2015-02-12
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-02-12

"Always great service and prompt delivery as promised. Thanks J&P."

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Verified
5/5

2015-02-12

"They had what I needed although I had some problems finding it on the website. Printed catalog works best for me

"


Verified
5/5

2015-02-12

"Wonderful people always there to help"