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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
2/5

2015-02-10

"I was sent the wrong wind sheild"


Rep reply posted 2015-02-10
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-02-10

"The part was easy to find on the web site and deliver to my Canadian address in little over a week! Very pleased and will be using this site again"


Verified
5/5

2015-02-10

"they were fast and did what they said they were going to do "


Verified
5/5

2015-02-10

"Good price and shipped quickly. Had to change one of my orders, quick response and full refund. Great service"


Verified
5/5

2015-02-10

"My order was completed and delivered in a very timely manner with no issues whatsoever. Very happy customer!"


Verified
4/5

2015-02-10

"The item purchased is not sized appropriate. It states it's a 2X but measures as a Large. Will need to return for a full refund. "


Rep reply posted 2015-02-10
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-02-10

"I never had any problems with my orders"


Verified
5/5

2015-02-10

"Great job guys everything was packed bullet proof and fast service . Can't wait to go thru the catalog or online and get more goodies for my bike Thanks"


Verified
5/5

2015-02-10

"I'm a longtime customer with J&P and have always had good service from them."


Verified
5/5

2015-02-10

"Fast shipping and good descriptions of the product."


Verified
5/5

2015-02-10

"Great experience. Had no problems at all. "


Verified
5/5

2015-02-10

"Great fast delivery. Was the quality that I had expected . great price . and my bike is breathing . sounds awsome"


Verified
5/5

2015-02-10

"Recieved items on time. Very satisfied and will continue to buy from them in the future."


Verified
4/5

2015-02-10

"J&P was overall a very good experience. The checkout and shipping process was very good. Finding the parts within your site was fair. I think you offer so many items, that your search engine is a little slow or need to put in the exact description (not so much of a complaint). "


Verified
5/5

2015-02-10

"Good price point and free shipping. How can you beat that. "