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Product & services pricing
4.11/5
Chance of future purchase:
3.93/5
Shipping & packaging:
3.80/5
Customer service:
3.82/5
Return/Replacement policy:
3.47/5

Verified
5/5

2015-02-11

"Excellent experience. Great price and free shipping. "


Verified
5/5

2015-02-11

"Every one at JP CYCLES are very helpful and always pleasant to talk to on phone. thank you sean for calling about a item in question on a order of mine today. It is nice to talk to some one who cares about there customers . Hats off to all employees at JP CYCLES , Thank again.

Norman Lavallee
"


Verified
5/5

2015-02-11

"Completely satisfied and the website is very perfect ????"


Verified
5/5

2015-02-11

"Parts were in stock and delivered right away."


Verified
5/5

2015-02-11

"very pleased the service that I received from j & p cycle.the heat shields I bought were very easily installed
"


Verified
5/5

2015-02-11

"J&P has always deliverd great service and on time.If needed to return,never had a problem.Love the helpfull vidos but hate the shipping chargess on small items that way almost nothing."


Verified
4/5

2015-02-11

"Bad part but was quickly rectified good customer service"


Verified
5/5

2015-02-11

"I always have a good experiance with j&p they always have what I need at great prices and The Arrives on time. I can't say enough good things about them. This company is a must for the ev do it yourself biker."


Verified
5/5

2015-02-11

"very good quality,delivered on time and was what i ordered and will be ordering lots more stuff for my bike as i AM ALWAYS LOOKING FOR WAYS TO IMPROVE "


Verified
5/5

2015-02-11

"I live in Darwin Australia and Its a long way from J&P Cycles so I must put a lot of trust in you guys to send me the right product as I see it advertised. I am very happy, not only with my orders but also the packaging . The promptness with delivery and pricing has convinced me where to shop.
Thanks J&P Cycles
Lenny Armstrong
Darwin
Australia
"


Verified
5/5

2015-02-10

"Awesome. Is all i can say"


Verified
5/5

2015-02-10

"Great product at a great price with quick delivery. "


Verified
1/5

2015-02-10

"Fast service for the wrong part for shipping and restock fee that Six!!"


Rep reply posted 2015-02-10
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-02-10

"I could not ask for better service. I called Tech support twice and the folks were very helpful and answered my questions with expert advice. Thanks guys."


Verified
2/5

2015-02-10

"I was sent the wrong wind sheild"


Rep reply posted 2015-02-10
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”